Diamond Package Details

With our full management Diamond Package, as homeowner, you are never inconvenienced with having to correspond or negotiate with guests over availability, details or rates, organize and manage cleanings or check-ins or take care of re-stocking or maintenance. We look after all details of your vacation rental from beginning to end as if it were our own.

  • Your property receives premium exposure on top vacation rental sites, including our own website,
  • We provide Indoor/outdoor professional photographs and professionally written copy describing the home, its location and amenities.
  • We screen all phone calls and emails from prospective guests.
  • We provide a link to your very own bookings calendar as well as provide an iCal link to add to your own google calendar, if desired. 
  • Guests are screened to ensure your home is enjoyed in a responsible way.
  • Guests pay prior to check in.
  • Owner will receive booking confirmations for each new booking and a full owner payout report each pay period.
  • Money is released to the owner on the 1st & 15th of each month (as it is acquired).
  • We create a home manual from a 'Property Detail Questionnaire' we have you complete, outlining all important property details, emergency contacts, attractions etc.
  • Our concierge coordinates guest meet & greet and a property orientation tour.

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Required by the homeowner

4 sets of keys/fobs & garage fobs

Homeowner contact information

Property Detail Questionnaire

6 month deep clean (coordinated by Elite)

3 month sheet/bedding replacements (if needed)

Maintenance/repairs, coordinated by our quality control team

Reimbursements of home maintenance/repairs coordinated by our quality control team & concierge for errands or supplies.

(Errand time billed at $25/hr) Homeowner will be notified of any required home maintenance, however, emergencies will be handled immediately if needed.

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