How do I provide account details for my Television service provider? (Shaw, Telus etc).
Please provide us with your account details for reference and contact your service provider to have Elite Vacation Homes Inc. Authourized on your account.
Do we send you bills and you invoice the tenants?
For long-term rentals how do we ensure the hydro is maintained at a reasonable amount?
You can indicate to us what cap you would like on the hydro You can do this by looking at your previous bills to average out what is reasonable.
How often do we receive a condition report for the property use?
Who pays for or is responsible for the costs of utilities?
Most home owners pay for the utilites for short and long-term bookings out of the rent collected.
Am I required to have a license to rent my property?
The requirement for a license depends on a variation of factors including your specific property type and any specific strata or municipal restrictions.
How do I list my property with you or get started?
First and foremost, you will take the time you need to set up your space for rentals. You can refer to our set-up requirements check-list for assistance. We are available for any questions/guidance during this process as well. We then will establish pricing based on location, amenities and quality of how the space is staged.
Is Elite Vacation Homes Inc. a property managment company?
No. Elite Vacation Homes is strictly a matching service, finding guests for your properties. We do not offer traditional property management services.
Why should I consider advertising my home as a vacation rental?
More and more B.C. homeowners are taking advantage of this new 'business' opportunity; supplementing their retirement savings, paying for a dream vacation or investing it in any of a number of worthwhile causes.
These homeowners also derive comfort from the fact that, when they are away, their home is not sitting vacant and vulnerable.
What kind of income can I expect?
Depending upon the location, size and condition of your property, as well as the amenities it offers, it is not uncommon to realize up to $5,000 a week in gross rent. Use our PROJECTED INCOME TOOL for a better idea.
What assistance does Elite Vacation Homes inc. provide to the owner of a registered rental property?
If your property is located in Victoria, B.C., we will;
Meet with you at your home to answer your questions, familiarize ourselves with the property and make arrangements for photographs to be taken.
List and manage your property on multiple platforms as well as our own site elitevh.com
Receive all expressions of interest and book reservations for qualifying visitors.
Coordinate arrival with guests and provide them keys & property orientation.
Provide a guest app that includes: 24-hour emergency contact information, direct contact with our team for any questions or concerns during their stay, specific property information and instructions and local resources and recommendations.
Coordinate all check-out cleanings with our contracted cleaners (Guest expense)
- Provide log-in access to a private homeowner portal where you can view all bookings, block off any calandar dates you do not want booked by us; manage reports and review upcoming payouts.
Every home that is registered with Elite Vacation Homes receives premium exposure on our website at http://www.elitevh.com, complete with professional indoor/outdoor photography and video by Moving Pictures Studios along with professionally-designed copy describing the home, its location and amenities.
As a vacation rental owner, what are my responsibilities?
As a Elite Vacation Homes registered owner you essentially have three areas of responsibility:
Min. Two sets of good quality linens are needed for each bed, plus two sets of matching towels for each guest for prompt turnover for back to back check-ins.
How do you advertise?
We actively market our properties online and through a wide array of publications. We have been building our business since 1994 and have a very strong group of repeat clients. You can find advertising for us on Tourism Victoria, Tourism Vancouver Island, BC Ferries, BC Travel, Victoria Chamber of Commerce and Many Travel websites.
How does the cleaning work?
What about pets and children?
If agreeable to the homeowner, small dogs are allowable (a larger security deposit is taken). With more people traveling with their pets, restricting pets may impact our ability to find clients for your home.
Do I need Homeowners Insurance? Do you offer insurance?
We do not offer insurance coverage for homeowners. We recommend independant home insurance advice for your property and contents.
What needs to be done to get my property ready?
Your home should be 'Hotel Standard Clean', fridge clear, cupboard space available, personal effects gone, bedroom and bathroom free of clutter, any 'priceless or objects of sentimental value' should be stored. Once your home is staged and set up for guests we coordinate a mandatory inital deep clean to ensure the home is up to our cleaning standards in preparatin for your first guests.
Does anyone check the property after guests have vacated?
Yes, our cleaners are trained to inspect your home and report any damage or conerns. We also have cleaning inspectors and check-in hosts who report back to us.
How do I get paid?
We e-transfer payment to you once it is recieved from the thrid-party site the booking was made through. Typically 5-7 days after check-in.
Who is responsible for damage and maintenance?
Intentional Damage: When a guest deliberately goes against the rules and/or policies outlined for renting a property, resulting in careless damage to the premises. This would fall under the homeowner's insurance if damages are deemed to exceed the respective damage deposit collected.
Wear and Tear: Worn items such as towels or linens; chipped dishes, dirty carpets, scuffed flooring etc. will be evaluated and replaced as required. These would fall under replacement costs covered by the Owner.
General Maintenance: Window and deck cleaning, yard maintenance; household, appliance, or electronic repairs required from general use. These would fall under maintenance costs covered by the Owner.
How do you screen guests?
We always start by finding out what the homeowner is looking for. if you prefer only adults, no children, no pets Etc., we list your property to include these restrictions.
How does Speculation Tax effect me?
Speculation tax is determined on weither your home is considered your primary or non primary residence and how your taxes are fied in BC.
What are the details about professional photos & virtual?
Every Elite Vacation Home property is required to have professional photos and virtual tour by our in house photograher David Gibson with Moving Pictures Studios. This allows us to maintain a standard and consistency across all of our properties that is exclusive to us.
Do you have any trade and supplier recommendations?
Victoria, British Columbia V8W1B1
How do we establish the listing price and length of stay?
We offer suggested pricing based on yearly market reaseach of comparativee properties, however, priving should be determines by location, amenities and quality of how the space is staged.
What is Elite's Commission?
When pricing your property you can take into account our commission of 25% and 20% for bookings over 6 months. All bookings must be processed through us so In the event of a personal lead we will reduce our comission to 10%.