Frequently Asked Questions

Frequently Asked Questions

Owner Information

No. Elite Vacation Homes is strictly a matching service, finding guests for your properties. We do not offer any property management services.
The opportunity to receive extra income is no doubt the number one reason.

More and more B.C. homeowners are taking advantage of this new 'business' opportunity; supplementing their retirement savings, paying for a dream vacation or investing it in any of a number of worthwhile causes.

These homeowners also derive comfort from the fact that, when they are away, their home is not sitting vacant and vulnerable.
Depending upon the location, size and condition of your property, as well as the amenities it offers, it is not uncommon to realize up to $5,000 a week in gross rent.
If your property is located in Victoria, B.C., we will;

  • meet with you at your home to answer your questions, familiarize ourselves with the property and make arrangements for photographs to be taken.
  • prepare promotional copy for your web pages on the EliteVacation Group website.
  • receive all expressions of interest and book reservations for qualifying visitors.
  • we ensure that the guest pays you six weeks prior to check in with certified cheq / bank draft.
  • meet the renter at the property to take them on an orientation tour, provide them with keys, 24-hour emergency contact number and so on.
  • We charge the guest a cleaning fee. The amount is decided by the home owner and is paid six weeks prior to check in.
  • Since Elite Vacation Homes is not a Property Management Company, we work with Vancouver Island Concierge Service. They will give excellent service, do all the check ins, cleaning or anything you need to oversee your home while guests are staying and are available, on-call, 24hrs. Elite will not be a contact as you would deal with Vancouver Island Concierge Service directly. The home owner can hire whom ever they chose.

Every home that is registered with Elite Vacation Homes receives premium exposure on our website at http://www.elitevh.com, complete with indoor/outdoor photographs and professionally-designed copy describing the home, its location and amenities.
As a Elite Vacation Homes registered owner you essentially have three areas of responsibility:

  • Availability. Your home must be available for at least six weeks during the year and for a minimum of one week at a time. It is to your advantage if some or all of this time falls during the very popular May to October tourist season. We also ask that owners keep us current as to availability, and in particular to any changes that might conflict with reserved bookings.
  • Condition of home and grounds. To obtain the highest weekly rate, homes should be clean and in good physical and operating condition. As a service to new registrants we inspect each property with the owners and, when appropriate, suggest reasonable cosmetic and other improvements that we consider advisable to the success of the rental.
  • Contents and facilities. Homes must be fully furnished and come equipped with modern, functioning appliances such as fridge, range, washer/dryer and TV.

In addition, two sets of good quality linens are needed for each bed, plus two sets of matching towels for each guest.
We actively market our properties online and through a wide array of publications. We have been building our business since 1994 and have a very strong group of repeat clients. You can find advertising for us on Tourism Victoria, Tourism Vancouver Island, BC Ferries, BC Travel, Victoria Chamber of Commerce and Many Travel websites.
We have found that modern contemporary properties with high end/gourmet kitchens, large bedrooms, with high speed internet access, minimum two bathroom properties do best. In the summer months the larger oceanfront properties (5 bedrooms plus) and downtown 2 bedroom, 2 bathroom condos do very well! In the winter months (especially January to March when all the snowbirds come from back east) 2 bedroom, 2 bathrooms condos do best!
Elite will advertise a cleaning fee which the owner will collect from the guest upon confirmation of the booking. This will be paid to Vancouver Island Concierge Service. This company provides the best cleaning services to our clients and prior to your return their team will have thoroughly prepared your property to ensure it is ready for you to come home to.
If agreeable to the homeowner, small dogs are allowable (a larger security deposit is taken). With more people traveling with their pets, restricting pets may impact our ability to find clients for your home. Children: We encourage our property owners to allow children, especially in the high summer season, as this makes the property more marketable.
We recommend Maxxam Insurance, an established firm located at 867 Goldsteam Ave. Contact Pete Tolsma (250) 391-8809 for further information.
Your home should be 'Hotel Standard Clean', fridge clear, cupboard space available, personal effects gone, bedroom and bathroom free of clutter, any 'priceless or objects of sentimental value' should be stored.
Yes, our fully trained staff inspect your home and provide a complete assessment.

Guest Information

You can request a booking on the property advertisement page or via contact.