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What is Included?
Listing Set-Up
Upon sign-up, your specific home details are collected to allow us to set up your property on our website to highlight its features and ensure it is represented accurately.
Advertising
We advertise your listing on our website to provide your property an additional platform for potential bookings and provide optimal market exposure from prospective travellers around the world.
Booking Management
We look after all the details, managing bookings that come through our website from start to finish. Our reservations department is always available to answer questions, provide quotes and follow-up on inquiries.
Guest Qualification
There are many ways we qualify the guests that are booked to stay in your home including ensuring any bookings restrictions set out, such as, 4 people max, no pets, no smoking etc. are met prior to accepting a booking.
Guest Contracts
We have contracts covered. Guests agree to the legal terms and conditions of the advertising partner they book through as well as our own which cover specific guest requirements and expectations.
Homeowner Portal
View your bookings, review your payouts, expenses, and owner statements all in one place with private access to your own homeowner dashboard.
Owner Payouts
We collect the income from each booking, deduct our portion and pay you. Owner payouts are made when the money reaches our account after a check-in which may vary depending on payment method, typically 5-7 business days.
What is NOT Included?
Professional Photography
High quality photos (along with a beautifully staged space with beautiful furnishings) to entice quests to chose YOUR rental over comparable options, makes ALL the difference. You can provide us with your existing professional photos or hire our photographers to showcase your home in it's best light! VIEW MORE INFO
Virtual Tour
Guests, especially ones looking to potentially rent long-term, want a full sense of the layout and feel of a property they are considering. When distance is a factor, we recommend providing guests an immersive virtual tour/walk-through, the perfect way to seal the deal!
View Example
Maintenance Coordination
As owner, you will be responsible to keep the property in working order and tend to any maintenance needs it may require.
Supply Restocking
You will be responsible to maintain all supplies that should be available to guests. We suggest reviewing out set-up check-list as a guideline.
Guest
Check-ins
You will be provided the guests contact information and are responsible to contact the guest to coordinate all check-in and arrival details directly.
Cleaning Coordination
You will be responsible to coordinate all cleanings with your desired cleaning professional(s). This includes, check-out cleans, long-term mid-stay cleans, initial and 6 month deep cleans. (We will provide a schedule for any long-term mid stay cleanings to the guest and send to you to coordinate with your cleaners).
