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What is Included?

Homeowner Reviews

Have a look at some reviews and praise our gracious homeowners have given us!


View Testimonials 

Happy Couple

Professional Photography

High-quality photos (along with a beautifully staged space with beautiful furnishings) to entice quests to choose YOUR rental over comparable options, makes ALL the difference. Our professional photographers will showcase your home in it's best light!


View an example listing 


Virtual Tour

Guests, especially ones looking to potentially rent long-term, want a full sense of the layout and feel of a property they are considering. When distance is a factor, we want to provide guests an immersive virtual tour, the perfect way to seal the deal!


View An Example



Smart Lock + Sensor

We set up your home for optimal security and efficiency with the leading industry software in smart locks and sensors, Operto.


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Listing Set-Up

Upon sign-up, your specific home details are collected to allow us to set up your property on our advertising platforms to highlight its features and ensure it is represented accurately.  

Laptop Writing


We advertise your listing on all major advertising channels such as Airbnb, Booking.com, VRBO and many more, to provide your property optimal market exposure from prospective travellers around the world. 

Website Mockup

Social Media Marketing

For added exposure, your property is marketed through our social media platforms which include:

Instagram, Facebook and monthly newsletters, promoting the benefits and features of visiting Victoria as well as specific property highlights. 




Social network concept

Booking Management

We look after all the details, managing your bookings from start to finish. Our reservations department is always available to answer questions, provide quotes and follow-up on inquiries.  

Guest Qualification

There are many ways we qualify the guests that are booked to stay in your home. Advertising channels also have their own rating systems based on guests previous experiences that our reservation team reviews. We also ensure any bookings restrictions set out, such as, 4 people max, no pets, no smoking etc. are met prior to accepting a booking. 

Leasing a Home

Guest Contracts

We have contracts covered. Guests agree to the legal terms and conditions of the advertising partner they book through as well as our own which cover specific guest requirements and expectations. 

Insurance Agent

Digital Manual

Guests are provided with a link to all the details they will need about your home. From how to get in, to how to work the TV, to where they should eat nearby. 


Example Manual 

Notebook & Pad

Homeowner Portal

View your bookings, review your payouts, expenses, and owner statements all in one place with private access to your own homeowner dashboard.  

Black Binoculars

Owner Payouts

We collect the income from each booking, deduct our portion and pay you. Owner payouts are made when the money reaches our account after a check-in which may vary depending on payment method, typically 3-5 business days. 

Donation Jar

Maintenance Coordination

Our cleaners report any deficiencies, damages and/or required maintenance to us after each check-out. We have on-call service professionals that can be coordinated and expensed to tackle the job, or, If preferred, you are welcome to hire your own maintenance contacts.  


Supply Restocking

Our cleaners will restock the basic items listed in our property set-up check-list. They will either be expensed to you or you are welcome to keep a locked storage of supplies for our cleaners to replenish from.  

Cleaning Supplies

Cleaning Coordination

All check-out and mid-stay cleaning is coordinated and managed by us and paid for by the Guests.

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Cleaning the Counter

What is NOT Included?

Property Upkeep

Your property will always be expected to be maintained in a clean, habitable and safe condition suitable for its intended purpose and available in the manner set forth as described in the property listing. This includes the owner's responsibility to upkeep the yard areas and exterior of the property year-round and Elite will assist with any interior maintenance coordination as requested/required.  

Trimming the Grass

Cost of  Deep Cleanings

Guests cover the cost of standard check-out cleanings, mid-stay cleanings and additionally requested cleaning. Homeowners are responsible for the cost of all deep cleanings with the exception of Elite covering $100 towards an initial deep clean. The initial deep clean is done at the commencement of your listing and standard deep cleans every 6 months thereafter, to maintain the property.

View Comparisons

Cleaning Sink

Photo Styling

Our photo styler will temporarily set-up your space in preparation of photos and Video when listing with us. Making beds look nice, placing items in the correct positions, adding fresh flowers, setting tables and countertops, organizing living spaces, fixing curtains and blinds etc. (Optional).

Dining Room and Kitchen Interior

Professional Staging

Set up a consultation with our Homestyle Solutions team. Your home photos are only as good as the way your space is styled and presented to prospective renters. The subtle differences our home staging experts can implement using fresh furnishings and decor items and recommending new accents and enhancements are the difference between good and GREAT photos. Increase the value and exposure of your listing amongst others with this competitive advantage (Recommended option).




Living Room

Smart Lock Subscription and Warranty 

Your smart lock install is charged with your initial set-up (unless exempt). Your monthly subscription and warranty coverage will be expensed through your homeowner portal and deducted from your booking payout.


Smart Lock Info




Maintenance, supply restock, replacements for general wear and tear items, concierge service requests ($25/hr) will be expensed through your homeowner portal and deducted from your booking payout monthly. 

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Annual Fee

An $89 annual fee is charged to maintain your listing in our, and our partner advertising partners databases.  

Working with Laptop

Inital & 6 Month Deep Cleans 

An initial deep clean and 6 month deep cleans are required for overall home upkeep and maintenance at the owner's expense.

Cleaning the Counter